NEVDIS

NEVDIS support

NEVDIS (National Exchange of Vehicle and Driver Information System) is the database of driver and vehicle information of states and territories in Australia.  It also maintains the national Vehicle Identification Number (VIN) database and the national Written Off Vehicle Register (WOVR) database.

Responsibility for NEVDIS comes within the Austroads Registration and Licensing Program. It is managed by the NEVDIS Administration Unit (NAU) which is located at and supported by RMS NSW.

The NAU responds to the day-to-day operational demands of jurisdictions’ registration and licensing agencies, vehicle manufacturers/importers and police in relation to driver and vehicle management issues. There is also a relationship with the Commonwealth Attorney General’s Department in relation to Document Verification Service (DVS) for the security of personal identity and Personal Property Security Register (PPSR) enabling the general public to access information about their vehicles.

The NAU assists road authorities and vehicle manufacturers in the exchange of vehicle and driver information. State and territory authorities are the source of NEVDIS data and the primary point of contact for enquiries, errors and corrections. (see customer service contacts list)

Enquiries should be directed:

• For vehicle registration and driver licence enquiries, contact customer services within your state or territory road authority.
• For VIN enquiries contact the Vehicle Identification section within your state or territory road authority.
• For Tolling contact the Tolling section within your state or territory road authority.
• For PPSR enquiries contact the National Service Centre on 1300 007 777 or alternatively email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Any other NEVDIS related enquiries can be emailed to:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it please include the following information

• Name
• Contact details
• Issue
• Vehicle /Licence details
• Vin/Chassis/Plate number
• Previous point of contact
  
  
  

  Jurisdiction	Organisation	Phone
  NSW	Roads and Maritime Services	132 213
  VIC	VicRoads	131 171
  QLD	Department of Transport and Main Roads	132 380
  WA	Department of Transport (Driver and Vehicle Services)	131 156
  SA	Department of Planning Transport and Infrastructure (Service SA)	131 084
  TAS	Department of Infrastructure Energy and Resources (Transport)	1300 851 225
  NT	Northern Territory Transport Group	1300 654 628
  ACT	Australian Capital Territory Road Transport Authority	132 281
  CommonWealth	Department of Infrastructure and Transport (Vehicle imports)	1800 815 272